:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#f5f2ec;background:#101212;color-scheme:dark;font-synthesis:none;--gold:#d7b780;--muted:#929692;--line:#ffffff12;--green:#91bdaa}*{box-sizing:border-box}body{margin:0;min-width:280px;-webkit-font-smoothing:antialiased;background:radial-gradient(ellipse at 75% -30%,#bfa36e0b,transparent 60%),#101212}button,textarea{font:inherit}button,a,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,textarea:focus-visible{outline:2px solid var(--gold);outline-offset:4px}[hidden]{display:none!important}.page{max-width:1200px;margin:auto;padding:0 max(24px,env(safe-area-inset-right)) 0 max(24px,env(safe-area-inset-left))}.header{height:112px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:20px}.brand{display:flex;align-items:center;gap:12px;color:var(--gold)}.brand>span{font-size:27px;font-weight:650;letter-spacing:3px;line-height:1}.brand small{display:block;font-size:7px;letter-spacing:1.5px;margin-top:8px;color:#d5cfbf}.service-label{font-size:12px;color:var(--muted);margin-right:auto;margin-left:36px}.connection{display:flex;align-items:center;gap:8px;color:#b4b8b2;font-size:12px}.connection>span:first-child{width:6px;height:6px;background:#6d746e;border-radius:50%}.connection.online>span:first-child{background:var(--green);box-shadow:0 0 0 4px #91bdaa0c}.connection.offline>span:first-child{background:#edb884}main{padding:55px 0 48px;min-height:calc(100svh - 191px)}.eyebrow{font-size:10px;font-weight:600;letter-spacing:1.8px;color:var(--gold)}.location-line{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.cluster{font-size:11px;color:#b3b6b0;border:1px solid var(--line);border-radius:6px;padding:4px 8px}.cluster:empty{display:none}.estate-title{font-size:clamp(32px,5vw,54px);letter-spacing:-1.8px;line-height:1.16;margin:13px 0 15px;font-weight:500;overflow-wrap:anywhere}.location-meta{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:13px;color:#aaaCa6}.divider{width:3px;height:3px;border-radius:50%;background:#666c63}.journey-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(0,1fr);gap:24px;align-items:start;margin-top:34px}.call-card,.queue-card{background:#191c1b;border:1px solid #ffffff0d;border-radius:20px;min-width:0}.call-card{padding:26px 30px 24px;background:radial-gradient(ellipse at 90% 25%,#d7b78007,transparent 70%),#191c1b}.card-kicker{display:flex;align-items:center;gap:7px;color:#c9c9be;font-size:9px;font-weight:500;letter-spacing:1px;flex-wrap:wrap}.live-square{width:5px;height:5px;background:var(--gold);border-radius:1px}.point-verified{margin-left:auto;font-size:9px;color:#777e74;letter-spacing:0}.floor-scene{display:flex;justify-content:space-between;align-items:center;min-height:225px;gap:14px}.floor-block{display:flex;flex-direction:column}.floor-caption{color:#b1b4ac;font-size:12px}.floor-number{font-size:92px;line-height:1.05;color:var(--gold);font-weight:350;letter-spacing:-6px;margin:4px 0 7px;font-variant-numeric:tabular-nums}.floor-description{color:#747e73;font-size:11px}.elevator{width:150px;flex:0 0 150px;position:relative;margin-right:18px;opacity:.8}.elevator-indicator{width:49px;height:23px;margin:0 auto 9px;background:#101313;border:1px solid #bda77930;display:flex;align-items:center;justify-content:center;gap:7px;color:var(--gold);font-size:13px}.elevator-indicator span:last-child{color:#d7b78040}.elevator-frame{height:152px;border:1px solid #a7987550;padding:8px;position:relative;display:flex;background:linear-gradient(120deg,#7168480b,#8d86671c,#71684808)}.elevator-door{width:50%;height:100%;background:linear-gradient(95deg,#d0bc8813,#aa9c6e0b);border:1px solid #baaa7c20}.elevator-door.left{border-right:1px solid #cfb87b66}.elevator-door.right{background:linear-gradient(95deg,#13191655,#c5b48d0b)}.elevator-line{position:absolute;left:-8px;right:-8px;bottom:-4px;border-bottom:1px solid #c4ae7a33}.elevator-ground{height:8px;margin-top:6px;background:linear-gradient(180deg,#d7b78006,transparent);transform:perspective(20px) rotateX(30deg)}.comment-label{font-size:12px;display:flex;justify-content:space-between;margin-bottom:10px;color:#cccfc4}.comment-label span{color:#70796f;font-size:10px}textarea{width:100%;min-height:76px;max-height:180px;resize:vertical;border-radius:10px;padding:13px 14px;background:#1014138a;border:1px solid #ffffff0d;color:#eee8dd;font-size:16px;line-height:1.45}textarea::placeholder{color:#687267;font-size:12px}.button{min-height:54px;width:100%;border-radius:10px;border:0;display:flex;align-items:center;justify-content:center;gap:7px;font-size:14px;font-weight:600;transition:background .15s,transform .15s}.button.primary{background:var(--gold);color:#252820;margin-top:18px;box-shadow:0 4px 20px #0002}.button.primary:hover{background:#e5c894}.button.primary:active{transform:scale(.99)}.button-arrow{position:absolute;right:18px;font-size:20px;font-weight:400}.button.primary{position:relative}.button.secondary{color:var(--gold);border:1px solid #d7b78033;background:#d7b78008;margin-top:18px}.form-footnote{font-size:10px;color:#7d8579;text-align:center;line-height:1.6;margin:12px 0 0}.queue-card{padding:26px 24px 0;background:#171a19}.queue-heading{display:flex;justify-content:space-between;gap:10px;align-items:center}.queue-heading .eyebrow{font-size:8px;color:#8c9689;letter-spacing:1.6px}.queue-heading h2{font-size:20px;font-weight:500;margin:10px 0 0;letter-spacing:-.5px}.queue-heading h2>span{font-size:10px;color:#b6bdaf;background:#ffffff06;padding:4px 7px;vertical-align:middle;margin-left:6px;border:1px solid var(--line);border-radius:5px}.refresh{display:grid;place-items:center;width:42px;height:42px;min-width:42px;border:1px solid var(--line);border-radius:10px;background:transparent;color:#9da693}.queue-list{margin-top:24px;max-height:410px;overflow:auto;scrollbar-width:thin;scrollbar-color:#495344 transparent}.queue-empty{text-align:center;padding:27px 10px 31px}.check-circle{display:grid;place-items:center;width:44px;height:44px;border-radius:50%;margin:0 auto 13px;background:#91bdaa0b;border:1px solid #91bdaa24;color:var(--green);font-size:20px}.queue-empty strong{display:block;font-size:14px;font-weight:500;color:#d5dacc}.queue-empty p{font-size:11px;color:#7d8979;line-height:1.6;max-width:220px;margin:8px auto 0}.queue-item{display:flex;align-items:center;gap:12px;padding:16px 0;border-bottom:1px solid var(--line);font-size:12px}.queue-item:last-child{border-bottom:0}.queue-position{width:24px;color:#687564;font-size:10px}.queue-floor{font-size:15px;color:#dedfd4;display:block;margin-bottom:4px;font-weight:500}.queue-item small{color:#788573;font-size:10px}.queue-state{margin-left:auto;font-size:10px;padding:5px 8px;border-radius:6px;background:#ffffff04;color:#9fa896;white-space:nowrap}.queue-state.working{color:var(--green);background:#91bdaa0b}.queue-item.mine .queue-floor{color:var(--gold)}.queue-item.mine{background:#d7b78005}.queue-note{font-size:10px;line-height:1.8;color:#727f6d;margin:24px 0}.queue-update{display:flex;justify-content:space-between;font-size:9px;color:#697761;border-top:1px solid var(--line);padding:14px 0}.help-strip{display:flex;align-items:center;gap:16px;margin-top:28px;padding:20px 4px;color:#7f8c75}.help-strip>svg{flex-shrink:0;color:#a18e68}.help-strip strong{font-size:12px;font-weight:500;color:#adb6a4}.help-strip p{font-size:11px;line-height:1.6;margin:6px 0 0}footer{border-top:1px solid var(--line);min-height:79px;padding:22px 0 max(22px,env(safe-area-inset-bottom));display:flex;justify-content:space-between;gap:12px;align-items:center;font-size:10px;color:#b9b3a4;letter-spacing:.3px}.footer-muted{color:#5e6c56}.ticket-top{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;color:#9aa590}.status{padding:6px 9px;border:1px solid #d7b78028;border-radius:6px;color:var(--gold);font-size:10px}.own-ticket h2{font-size:26px;font-weight:450;letter-spacing:-.7px;line-height:1.2;margin:17px 0 10px}.own-ticket>p{font-size:12px;color:#9ca891;line-height:1.7}.progress-steps{display:flex;gap:10px;margin:22px 0 8px}.progress-steps>span{flex:1;border-top:2px solid #ffffff12;padding-top:10px;font-size:9px;color:#5c6c50}.progress-steps>span.active{border-color:var(--gold);color:var(--gold)}.form-error{font-size:12px;line-height:1.6;color:#e5b09a;border:1px solid #e5b09a30;padding:12px;border-radius:8px}.message-screen{text-align:center;max-width:540px;margin:40px auto 75px}.message-screen h1{font-size:clamp(28px,4vw,40px);font-weight:450;line-height:1.2;letter-spacing:-1px}.message-screen>p{color:#9aa58f;line-height:1.8;font-size:14px}.scan-icon{width:96px;height:96px;margin:35px auto;border:1px solid #d7b78040;border-radius:20px;background:#d7b78006;display:grid;place-items:center;position:relative}.scan-icon>span{width:40px;height:40px;background:repeating-conic-gradient(#d7b780 0% 25%,transparent 0% 50%) 0 0/14px 14px;opacity:.7}.scan-icon i{position:absolute;left:18px;right:18px;top:46px;border-top:1px solid #e6ce9b;box-shadow:0 0 10px #e6ce9b40}.instruction{display:inline-block;text-align:left;color:#a0ad93;line-height:2.7;font-size:12px;margin-top:16px}.instruction span{font-size:10px;color:var(--gold);padding-right:12px}#toast{position:fixed;bottom:max(24px,env(safe-area-inset-bottom));left:50%;transform:translateX(-50%);padding:12px 18px;background:#242a21;border:1px solid #d7b78033;border-radius:10px;color:#e6dcc7;max-width:90vw;font-size:12px;z-index:5}
@media(min-width:1100px){.journey-grid{gap:30px}.floor-scene{min-height:245px}.call-card{padding:30px 34px}.queue-card{padding:30px 28px 0}.elevator{width:166px;flex-basis:166px}.elevator-frame{height:163px}.floor-number{font-size:106px}}
@media(max-width:760px){.page{padding-left:max(20px,env(safe-area-inset-left));padding-right:max(20px,env(safe-area-inset-right))}.header{height:85px}.brand>svg{width:26px;height:30px}.brand>span{font-size:22px}.brand small{font-size:5.7px;letter-spacing:1.2px;margin-top:7px}.service-label{display:none}.connection{font-size:10px;gap:7px}main{padding-top:32px;padding-bottom:24px;min-height:calc(100svh - 164px)}.estate-title{font-size:35px;letter-spacing:-1px;margin-top:12px}.location-meta{font-size:12px;gap:10px}.journey-grid{grid-template-columns:1fr;gap:18px;margin-top:25px}.call-card{padding:22px}.point-verified{font-size:8px}.floor-scene{min-height:206px}.floor-number{font-size:86px}.elevator{width:132px;flex-basis:132px;margin-right:7px}.elevator-frame{height:137px}.button{min-height:56px}.queue-card{padding:22px 20px 0}.queue-list{margin-top:18px;max-height:320px}.queue-empty{padding:22px 10px}.queue-note{margin:17px 0}.help-strip{align-items:flex-start;margin-top:22px;gap:12px;padding:12px 0}.help-strip p{font-size:10px}.help-strip strong{font-size:11px}footer{align-items:flex-start;font-size:8px;gap:14px;line-height:1.8}footer>span:last-child{text-align:right}.message-screen{margin-top:26px}.message-screen h1{font-size:30px}.eyebrow{font-size:9px}.message-screen .eyebrow{font-size:8px}.comment-label{font-size:12px}}
@media(max-width:359px){.page{padding-left:14px;padding-right:14px}.call-card{padding:18px}.card-kicker{font-size:8px;letter-spacing:.6px}.point-verified{font-size:7px}.floor-number{font-size:76px}.elevator{width:110px;flex-basis:110px;margin-right:0}.elevator-frame{height:126px}.estate-title{font-size:31px}.connection{font-size:9px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important}}